Return Policy

At 99xtreme, we want you to love your purchase! If you’re not completely satisfied, our friendly return policy is designed to make the process as easy and hassle-free as possible. Here’s what you need to know:

Hassle-Free Returns

If you’re not happy with your order for any reason, you can return it within 30 days of receiving your items. We want you to feel confident when shopping with us!

Eligibility for Returns

To qualify for a return, items must be:

Unworn and in their original condition.

In the original packaging with all tags attached (if applicable).

How to Return Your Item

Returning an item is simple! Just follow these steps:

Contact Us: Reach out to our customer support team at support@99xtreme.com Include your order number and a brief description of why you’d like to return your item.

Receive Instructions: We’ll provide you with easy return instructions, including how to package and ship your item back to us.

Ship It Back: Securely package the item and ship it back to the address we provide.

Refund Process

Once we receive your returned item and verify its condition, we’ll process your refund within 5-10 business days. Refunds will be issued to the original payment method used at checkout.

Exchanges

While we currently do not offer direct exchanges, you can return your item and place a new order for the size or style you prefer. Just follow the return process outlined above!

Damaged or Defective

ItemsIf your item arrives damaged or defective, please let us know right away! Contact us within 30 days of delivery, and we’ll arrange for a replacement at no extra charge.

Customer Support

We’re here to help! If you have any questions or need assistance with your return, don’t hesitate to reach out:

Email: support@99xtreme.com
Call: +44 7821 027894
Address: Manchester, England

Thank you for choosing 99xtreme! We appreciate your business and are committed to ensuring you have a fantastic shopping experience with us.