Privacy policy

Privacy Policy

Effective Date: 21/10/2024

At 99xtream, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and purchase our products.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you create an account or place an order, we may collect your name, email address, phone number, billing address, and shipping address.
• Payment Information: We collect payment details necessary to process your orders. This information is processed securely and not stored on our servers.
• Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and fulfill your orders and communicate with you regarding your purchases.
• Customer Support: To respond to your inquiries and provide customer service.
• Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and updates.
• Website Improvement: To analyze usage data and improve our website's functionality and user experience.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and track your activities on our site. You can manage cookie preferences through your browser settings.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website, processing payments, or delivering products, under strict confidentiality agreements.
• Legal Compliance: If required by law or to protect our rights, we may disclose your information to relevant authorities.

5. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to legal obligations.
• Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Call: +44 7821 027894
• Email: support@99xtreme.com
• Address: Manchester, England

Thank you for trusting 99xtream with your personal information. We value your privacy and are committed to safeguarding it.